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Post by w4rkr4f7 on Jul 8, 2012 0:20:20 GMT -8
Hello . When I try to change my password from my account is giving me this error :
"The password you entered does not match our records."
but is I'm sure *Current Password: is right. Any help ?
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Post by AdFoc.us on Jul 8, 2012 2:22:48 GMT -8
Can you create a support ticket about this with the following information:
- Account ID or email
- Your current password
- What password you want
Thanks!
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Post by w4rkr4f7 on Jul 8, 2012 11:27:23 GMT -8
opened ticket ,thank you
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Post by w4rkr4f7 on Jul 10, 2012 4:30:43 GMT -8
I have opened ticked but nobody answer .how long is taking usually to receive answer?
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Post by AdFoc.us on Jul 10, 2012 5:43:34 GMT -8
We are backlogged on tickets the last 3 days because of payments.
Will continue with support ticket responses tomorrow.
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Post by w4rkr4f7 on Jul 10, 2012 11:07:05 GMT -8
We are backlogged on tickets the last 3 days because of payments. Will continue with support ticket responses tomorrow. thank you |
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